Privacy Policy
1) Introduction and Contact Details of the Data Controller
1.1 We are pleased that you are visiting our website and thank you for your interest in our services. Below, we inform you about the processing of your personal data when using our website. Personal data is any data with which you can be personally identified.
1.2 The data controller responsible for processing data on this website within the meaning of the General Data Protection Regulation (GDPR) is Becom S.a.r.l., 2, op Huefdréisch, 6871 Wecker, Luxembourg, Tel.: +352 278744, E-mail: info@cableshop.lu. The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
2) Data Collection When Visiting Our Website
2.1 When you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called "server log files"). Thus, when visiting our website, we only collect the data that is technically necessary for us to display the website to you:
- The website visited
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you reached the site
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
Data processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used for any other purpose. However, we reserve the right to check the server log files retroactively if there are concrete indications of illegal use.
2.2 This website uses SSL (Secure Socket Layer) or TLS (Transport Layer Security) encryption for security reasons and to protect the transmission of personal data as well as other confidential content (such as orders or inquiries). You can recognize an encrypted connection by the string "https://" and/or the padlock symbol in your browser's address bar.
3) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e., small text files that are stored on your terminal device. Some of these cookies are automatically deleted after closing the browser ("session cookies"), while others remain on your device for longer and allow settings to be saved ("persistent cookies"). In the latter case, you can check the storage duration in the cookie settings overview of your web browser.
If personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Art. 6(1)(b) GDPR for the performance of a contract, pursuant to Art. 6(1)(a) GDPR in the case of given consent, or pursuant to Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a user-friendly and effective site visit.
You can set your browser so that you are informed about the setting of cookies and decide individually on their acceptance, or exclude the acceptance of cookies for certain cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) Contacting Us
Personal data is collected when you contact us (e.g., via contact form or e-mail). The data collected via a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6(1)(f) GDPR.
In addition, if your contact aims at concluding a contract, the processing of your data is based on Art. 6(1)(b) GDPR.
Your data will be deleted once your request has been finally processed; this is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
5) Comment Function
As part of the comment function on this website, in addition to your comment, information on the time the comment was created and the chosen pseudonym will be stored and published. Furthermore, your IP address is logged and stored. This storage of the IP address is done for security reasons and in case the data subject violates the rights of third parties or posts illegal content through a comment. We require your e-mail address in order to contact you if a third party should object to your published content as illegal. The legal basis for storing your data is Art. 6(1)(b) and (f) GDPR. We reserve the right to delete comments if they are objected to as unlawful by third parties.
6) Data Processing When Opening a Customer Account and for Contract Performance
Pursuant to Art. 6(1)(b) GDPR, personal data will continue to be collected and processed to the required extent if you provide it to us when opening a customer account. Which data is required for opening an account can be seen from the input mask of the corresponding form on our website. Deletion of your customer account is possible at any time and can be requested by sending a message to the above-mentioned address of the controller. Following the deletion of your customer account, your data will be erased, provided that all contracts concluded via it have been fully processed, no statutory retention periods prevent deletion, and there is no legitimate interest on our part in continued storage.
7) Use of Your Data for Direct Marketing
Subscription to our E-mail Newsletter
If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only required information for sending the newsletter is your e-mail address. Providing further data is voluntary and will only be used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an e-mail newsletter if you have explicitly confirmed that you consent to receiving it. After receiving your consent, a confirmation e-mail will be sent asking you to confirm one last time that you wish to receive future newsletters by clicking the confirmation link provided.
In accordance with Art. 6(1)(a) GDPR, by activating the confirmation link, you give us your final consent to use your personal data. When registering for the newsletter, we store your IP address registered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used exclusively for advertising purposes via our newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending an appropriate message to the data controller mentioned above. After unsubscribing, your e-mail address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or a legally permissible further use is provided for in this declaration.
8) Data Processing for Order Processing
8.1 To process your order, the personal data collected by us will be passed on to the transport company commissioned with the delivery, to the extent necessary for the delivery of the goods.
Insofar as we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we process the contact data you provided when ordering (name, address, e-mail address) in order to inform you personally via an appropriate communication channel (e.g., by mail or e-mail) about upcoming updates within the legally prescribed timeframe, fulfilling our legal obligation to inform pursuant to Art. 6(1)(c) GDPR. Your contact data will be used strictly for communications regarding updates owed by us and will only be processed for this purpose to the extent necessary for the respective information.
For payment processing, the collected data will be passed on to the commissioned credit institution, insofar as this is necessary for payment handling. If payment service providers are used, we will explicitly inform you about this in this declaration. The legal basis for the transfer of data is Art. 6(1)(b) GDPR.
8.2 Electronic Revocation Function for Distance Contracts
Consumers concluding contracts on this website who benefit from a statutory right of withdrawal/revocation can exercise their right of revocation via an electronic revocation function in accordance with applicable regulations.
When using this function, in addition to the information required to identify the contract subject to revocation, additional personal data, such as the consumer's first and last name and e-mail address, must be provided or confirmed.
The collection and transmission of this information is carried out in accordance with Art. 6(1)(b) GDPR and only to the extent necessary to process the revocation. Also based on Art. 6(1)(b) GDPR, the personal data provided is used to confirm receipt of the revocation declaration by e-mail. The processing of this data is additionally based on Art. 6(1)(c) GDPR, as we are legally obligated to offer an electronic revocation function for consumer distance contracts involving payment.
9) Page Functionalities
Google reCAPTCHA
On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
Data may also be transmitted to: Google LLC, USA. For the visual layout of the Captcha window, the provider uses "Google Fonts", which are web fonts loaded by Google from the internet. No further processing of information takes place other than what is already transmitted to Google via the reCAPTCHA functionality.
The service checks whether an input is made by a natural person or fraudulently by automated, mechanical processing, blocking spam, DDoS attacks, and similar malicious automated access. To ensure that an action is performed by a human and not an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type, as well as the date and duration of the visit, transmitting this data to the provider's servers for evaluation.
The legal basis is our legitimate interest in determining individual responsibility on the internet and avoiding abuse and spam pursuant to Art. 6(1)(f) GDPR.
We have concluded a data processing agreement with the provider, which guarantees the protection of our site visitors' data and prohibits unauthorized transfer to third parties.
For data transfers to the USA, the provider has certified under the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision by the European Commission.
10) Tools and Miscellaneous
10.1 This website uses a so-called "Cookie Consent Tool" to obtain effective user consent for cookies and cookie-based applications that require consent. The "Cookie Consent Tool" is presented to users in the form of an interactive user interface when accessing the page, where consent for certain cookies and/or cookie-based applications can be given by checking the appropriate box. By using the tool, all cookies/services requiring consent are only loaded if the respective user gives the corresponding consent by checking the box. This ensures that such cookies are only placed on the user's respective terminal device if consent has been granted.
The tool sets technically necessary cookies to save your cookie preferences. Personal data of users is generally not processed in this context.
If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning, or logging cookie settings, this is done in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in a legally compliant, user-specific, and user-friendly cookie consent management, and thus in a legally compliant design of our website.
An additional legal basis for processing is Art. 6(1)(c) GDPR. As the responsible party, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
We have concluded a data processing agreement with the provider, which guarantees the protection of our site visitors' data and prohibits unauthorized transfer to third parties.
Further information on the operator and setting options of the Cookie Consent Tool can be found directly in the corresponding user interface on our website.
10.2 Gambio
This website uses an automatic error reporting service provided by: Gambio GmbH, Parallelweg 30, 28219 Bremen, Germany.
In the event of technical complications or functional impairments related to the use of the provider's software, the system automatically sends error reports to the provider containing information about the source and origin of the error. The transmitted information includes both server information and usage parameters such as the IP address, browser used, timestamp, and accessed URL.
Depending on the origin of the error, error reports may also contain personal data collected and stored by us during the conclusion of a contract (in particular first and last name, postal address, and e-mail address). Such a situation can always occur when the error arises during software processing of customer data.
To the extent that personal data is also involved in the information transmitted in this way, processing takes place pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in an efficient cause analysis of errors in order to improve the reliability and functionality of our website.
11) Rights of the Data Subject
11.1 Applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the data controller, about which we inform you below:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR): You have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning you and/or to have incomplete data completed.
- Right to erasure or "Right to be forgotten" (Art. 17 GDPR);
- Right to restriction of processing (Art. 18 GDPR);
- Right to information and notification (Art. 19 GDPR);
- Right to data portability (Art. 20 GDPR);
- Right to withdraw consent (Art. 7(3) GDPR);
- Right to lodge a complaint (Art. 77 GDPR).
- You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
Commission Nationale pour la Protection des Données (CNPD)
Luxembourg
Téléphone : (+352) 26 10 60 - 1
Site web : [https://cnpd.public.lu](https://cnpd.public.lu)
11.2 Right to Object
If we process your personal data on the basis of our overriding legitimate interest within the scope of a balancing of interests, you have the right to object at any time to this processing with effect for the future on grounds relating to your particular situation.
If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to continue processing if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.
Where your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing purposes following the procedures described above.
If you exercise your right to object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
12) Duration of Storage of Personal Data
The duration of storage of personal data is determined by the respective legal basis, the purpose of processing, and – where applicable – additionally by the respective statutory retention period (for example, retention periods under commercial and tax law).
When processing personal data based on explicit consent pursuant to Art. 6(1)(a) GDPR, this data is stored until the data subject revokes consent.
If there are statutory retention periods for data processed within the framework of legal or quasi-legal obligations based on Art. 6(1)(b) GDPR, this data will be routinely erased after expiry of the retention periods, provided it is no longer required for contract fulfillment or initiation and/or there is no longer a justified interest on our part in continued storage.
When processing personal data based on Art. 6(1)(f) GDPR, this data is stored until the data subject exercises their right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for processing that override the interests, rights, and freedoms of the data subject, or the processing serves to establish, exercise, or defend legal claims.
When processing personal data for direct marketing purposes based on Art. 6(1)(f) GDPR, this data is stored until the data subject exercises their right to object pursuant to Art. 21(2) GDPR.
Unless otherwise indicated in the other information in this declaration regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
